1. Service Agreement
By engaging Abe Mobile Mechanic services, you agree to these terms and conditions. Our mobile automotive repair services are provided at your location with professional expertise and quality parts.
2. Service Scope
Services Include: Automotive diagnostics, repairs, maintenance, oil changes, brake service, battery replacement, and other mechanical services as agreed upon.
Service Limitations: Complex repairs requiring specialized equipment may need to be completed at a traditional shop facility.
3. Scheduling and Availability
Service appointments are scheduled based on availability. We strive to arrive within the agreed time window but cannot guarantee exact arrival times due to traffic and previous service variables.
4. Payment Terms
Payment Methods: Cash, check, or electronic payment as agreed.
Payment Due: Payment is due upon completion of services unless other arrangements are made in advance.
Estimates: All estimates are approximate and may vary based on actual repair needs discovered during service.
5. Parts and Labor Warranty
Labor Warranty: 90 days on labor performed.
Parts Warranty: Parts are covered by manufacturer warranty terms.
Warranty Exclusions: Normal wear items, customer-supplied parts, and damage due to misuse or accident are not covered.
6. Liability and Insurance
Abe's Mobile Mechanic carries appropriate business insurance. Our liability is limited to the cost of services provided. We are not responsible for pre-existing vehicle conditions, hidden damage, or consequential damages.
7. Customer Responsibilities
Customers must provide safe working conditions, accurate vehicle information, and access to the vehicle. Customer is responsible for removing valuable items from the vehicle before service.
8. Cancellation Policy
Cancellations must be made at least 2 hours before scheduled appointment time. Late cancellations may incur a service call fee.
Information We Collect
Personal Information: Name, phone number, email address, physical address, and vehicle information necessary to provide services.
Service Information: Details about services performed, parts used, and vehicle condition for warranty and service history purposes.
How We Use Your Information
Your information is used to:
- Schedule and provide automotive services
- Process payments and maintain service records
- Contact you regarding appointments and service updates
- Provide warranty support and follow-up services
- Send service reminders and maintenance notifications (with your consent)
Information Sharing
We do not sell, trade, or share your personal information with third parties except:
- Parts suppliers when necessary for warranty claims
- Payment processors for transaction completion
- Legal requirements or to protect our business interests
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain customer information for business and legal purposes, typically for 7 years for service records and warranty purposes.
Your Rights
You have the right to:
- Access your personal information we have on file
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your information (subject to legal and business requirements)
Contact Information
For questions about these terms or privacy practices, contact us at (267) 781-5448 or
[email protected].